Refund policy

At Business Accelerator Agency, we want you to feel confident in the services and digital products you purchase from us. This policy outlines how refund requests are handled.

Our full, up-to-date Refund Policy — including eligibility criteria, applicable timeframes, and the process for requesting a refund — is maintained at:

businessacceleratoragency.com/pages/refund-policies

We encourage you to review this page carefully before completing your purchase, as refund eligibility can vary depending on the specific service or product (for example, digital products, mentorship sessions, website builds, and social media management retainers may each have different terms).

How to request a refund
If you believe you're eligible for a refund, please contact us directly at zane@businessacceleratoragency.com with your order details and the reason for your request. We aim to respond to all refund enquiries promptly and will guide you through the next steps based on the terms outlined in our full policy.

Questions before you buy
If you're unsure whether a particular product or service is eligible for a refund, feel free to reach out to us at zane@businessacceleratoragency.com before making your purchase — we're happy to clarify anything upfront.