Website Builds FAQs

Yes. All websites are built through Shopify. This gives you a trusted platform, clear ownership, and the ability to manage your website moving forward once the build is complete.
Yes. You will need to create your own Shopify account and add your own payment details. This keeps the website under your ownership from the beginning. Once your account is set up, you can provide our team with access so we can begin building inside your store.
No. We do not host your website on your behalf. Your Shopify account, domain, apps, subscriptions, billing, and ongoing platform costs remain under your ownership and responsibility.
Most website builds can be completed within 3–7 days. This depends on the size of the website, agreed scope, theme selected, and how quickly the required information and assets are provided.
Not necessarily. If a paid Shopify theme makes sense for your goals, desired look, and required functionality, we can discuss this with you during the discovery process. If you do not want to purchase a paid theme, we can build your website using a suitable free Shopify theme.
Yes. Both free and paid Shopify themes have design and functionality limitations. We will always aim to create the strongest possible result within the chosen theme, but some custom design requests, advanced features, animations, layouts, or functionality may require additional custom development, paid apps, or a different theme.
Your website build may include the key pages, setup, layout, and launch preparation needed to create a strong online foundation. Depending on your business and the agreed project scope, this may include Shopify setup, theme setup, homepage build, service or product pages, an about page, contact page, basic policy pages, navigation, footer setup, brand-aligned visuals, copy placement, mobile optimisation, and basic launch preparation.
This service is designed for business owners who want a professional website built properly, without needing to manage every detail themselves. It is best suited for new business owners, service-based businesses, founders, and business owners who want a clearer, more professional online presence.
This service is not designed for people wanting a highly custom-coded, complex, long-term development project. Our website build service is designed to create a clean, professional Shopify website within an agreed project scope.
Yes. You will have the opportunity to review the website and request reasonable revisions throughout the process. However, this is not an unlimited or ongoing website development service. Once the agreed website build is complete, the project is considered finalised. 
Any additional work outside the original agreed scope may require a separate quote. This helps keep the project clear, structured, and fair for both sides.
We may need basic information from you so we can bring the website together properly. This may include your business name, logo, brand assets, service or product details, contact information, images, pricing, policy details, and any specific preferences you have. If you do not have everything perfectly organised, that is okay. We can help guide what is needed during the process.
We do not just build websites to look nice. We focus on building websites that make sense from a business perspective. Your website should clearly communicate what you do, who you help, why people should trust you, and what action they should take next. Our approach combines business strategy, clean design, user experience, and practical execution to help you launch with a website that feels aligned, credible, and professional.
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