Our Social Media Management Service is designed to help your business build a stronger, more consistent, and more strategic online presence. We begin with a discovery call to understand your business, audience, goals, brand identity, content pillars, and current social media presence. From there, we create a tailored content strategy, creating post concepts, shooting content, writing on-brand captions, organise your posting schedule, implement the content, monitor performance, and provide reporting so the strategy can continue improving over time.

Our service can support platforms such as Instagram, Facebook, TikTok, LinkedIn, and YouTube. The standard service covers one platform and one account. If you would like us to manage additional platforms or multiple accounts, this can be arranged for an additional service fee.

No, we come to you and shoot. However, there may be some instances where you may need to record, if you do have pre existing content to share, or you make content organically on your own we incorporate this into your strategy.

Yes. As part of our social media management service, we can personally come out to your business and capture content for you using commercial-grade camera equipment.This means you do not need to rely on phone photos, random last-minute content, or trying to film everything yourself. We can plan the content, attend your location, capture professional photos and videos, and then turn that content into posts, reels, stories, and other social media assets.This is especially useful for trade and service-based businesses where showing the real work, real team, and real process helps build trust with potential customers.

Yes. After analysing your business, offer, audience, positioning, values, and current social media presence, we create a tailored content strategy designed to align with your brand and goals. This may include image concepts, video ideas, scripts, captions, post structure, content pillars, and a strategic posting schedule to help your social media feel more intentional, consistent, and professional.

Yes. Before content is published, we go through a revision phase to make sure the strategy, creative direction, and messaging are aligned. In the early stages of working together, there may be some adjustments as we learn your brand voice, preferences, and creative expectations. The goal is to build alignment so the content improves with each cycle.

We take a snapshot of your current social media analytics before implementing the strategy. Once the content has been published and enough time has passed to review performance, we provide an analytic report comparing the starting point with the results after implementation. From there, we use the data to refine the next strategy and make improvements based on what is actually working.

Social media is a long-term strategy. While some posts may perform well quickly, building a strong and trusted online presence usually takes time, consistency, testing, and refinement. Our goal is to help your business build momentum through consistent content, improved brand presentation, better messaging, and ongoing performance-based adjustments.

No. We do not guarantee specific follower numbers, leads, sales, or viral results. Social media performance depends on many factors, including your offer, audience, market, content quality, consistency, brand positioning, and the strength of your overall business. What we do provide is a strategic, professional, and data-informed approach designed to improve your online presence over time. 

Our service is priced per platform, with a weekly retainer based on the number of platforms or accounts being managed. Additional costs may apply if your strategy requires outsourced support such as UGC creators, paid advertising, influencer collaborations or other creative services. Any additional costs will be communicated and agreed upon before moving forward.

Yes. The agreement is structured around a 3-month term, giving the strategy enough time to be implemented, tested, refined, and improved. Social media works best when there is enough time to collect data, identify patterns, improve content direction, and build consistency across your brand.

Yes. Either party can terminate the agreement by providing 14 days’ written notice. This gives both sides enough time to finalise outstanding work, return any relevant materials, and ensure the transition is handled professionally.

You own the creative work created for your business, including social media graphics, videos, and written content. Business Accelerator Agency may retain the right to use the creative work for marketing purposes, such as portfolio examples, website display, social media posts, or promotional material, unless otherwise agreed.

Yes. Any sensitive information, images, videos, documents, or materials you provide will be treated confidentially and used only for the purpose of delivering the agreed Social Media Management Service. At the end of the engagement, confidential materials can be returned or securely destroyed in accordance with your instructions.

This service is best suited for business owners who want a more consistent, strategic, and professional social media presence but do not have the time, structure, or creative direction to manage it properly themselves. It is especially valuable for businesses that understand social media is a long-term brand-building asset and are willing to provide the content, feedback, and cooperation needed to help the strategy succeed.

We capture content that helps your business look professional, active, and trustworthy online. This can include team photos, behind-the-scenes content, work-in-progress shots, finished job photos, service-based content, short video clips, reels, stories, and general brand-building content.For trade and service-based businesses, this may include your team on-site, tools, vehicles, job progress, before-and-after style content, and real moments from your day-to-day work.

Yes. We use commercial-grade camera equipment to capture higher-quality photos and videos for your business.The goal is not just to make the content look sharp, but to make your business appear more professional, credible, and consistent online. This helps move your social media away from random phone content and towards a more polished, intentional brand presence.

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