Business Accelerator Agency (ABN 65 735 098 963) – Your Privacy Matters

At Business Accelerator Agency (“BAA” or “us”), we prioritise your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we manage and protect your personal information across our websites, including https://businessacceleratoragency.com/, online portals, social media pages, and related web locations. If you have any questions or require further information, please feel free to contact us.

This Privacy Policy is an integral part of our website terms of use, available at https://businessacceleratoragency.com/mentorship-tcs/

Our Commitment to Your Privacy:

We want you to know that:

We will never rent, trade, or sell your email address to any third party.

We will never publicly display your email address or other personal details that identify you.

The Australian Privacy Principles:

We adhere to all obligations under the Privacy Act 1988 (Cth) (“Privacy Act”) and the 13 Australian Privacy Principles set forth in the Privacy Act.

What Constitutes “Personal Information”?

Personal information held by Business Accelerator Agency may include, but is not limited to:

Your name and date of birth.
Residential and business postal addresses, telephone/mobile/fax numbers, and email addresses.
Bank account and/or credit card details for agreed billing purposes.
Any information provided by you during your account creation process or added to your user profile.
Preferences and password for using our website, as well as your computer and connection information.
Any information you choose to share with us.

How We Collect Your Personal Information:

We collect personal information in the following ways:

1. Information Provided by You:

• When you use our website, including creating a user account, accessing the Members Only Facebook Page, contacting/accessing the Business Accelerator Agency Instagram Page, accessing our Online Portal, using our Online Course, and adding information to any user account you create.
  When you make purchases through our website or related sites.
  When you participate in user-generated content, such as reviews, forum or chat room messages, and comments.
  When you complete an online contact form or provide information to us by telephone or through marketing or competition application forms.
  When you send us emails or other communications.

2. IP Addresses:

• We may collect and manage Internet Protocol (IP) addresses for internet session management and security purposes.

3. Cookies:

• Our website uses cookies to enhance your online experience. Cookies are text files placed on your hard disk to identify and interact more effectively with your computer. We use persistent and session cookies to remember your preferences, facilitate e-commerce transactions, recognize you as logged in, and more.

Why We Use Cookies:

• Cookies help us remember your preferences, manage the signup process, show relevant notifications, and remember details of data you submit to us.

Third-Party Cookies:

• Some third parties may place cookies through our website for analytics and advertising purposes. These third-party cookies are governed by their respective privacy policies.

How We Use Your Personal Information:

We use your personal information for various purposes, including but not limited to:

• Verifying your identity.
  Assisting you in placing orders through our website.
  Processing purchases, including billing and debt collection.
  Managing your account and responding to queries or feedback.
  Conducting credit checks and fraud prevention.
  Preventing and detecting misuse or fraudulent activities.
  Conducting research and development for product improvement.
  Promoting and marketing products and services to you, including news, information, and offers.
  Maintaining and developing our business systems and infrastructure.

When We May Disclose Your Personal Information:

We may disclose your personal information to organizations outside Business Accelerator Agency in relation to our website and take steps to ensure their confidentiality and privacy obligations. These organizations may provide:

• Customer services.
  Mailing systems.
  Billing and debt-recovery functions.
  Information technology services.
  Marketing, telemarketing, and sales services.
  Market research.
  Website usage analysis.

We may also disclose your personal information to:

• Your authorized representatives or legal advisers (when requested by you).
  Credit-reporting and fraud-checking agencies.
  Credit providers (for credit-related purposes).
  Our professional advisers (e.g., accountants, auditors, lawyers).
  Government and regulatory authorities.
  Organizations involved in our business strategies, risk management, and funding functions.
  Appropriate authorities in cases suggesting illegal activity or harm to others.

Contacting Us About Privacy:

If you have questions or concerns about our privacy practices or believe we may have breached your privacy, please contact us via email.

Access to Your Personal Information:

You can generally access the personal information we hold about you. We aim to respond to access requests promptly. Some requests may incur a fee if costs are incurred to retrieve the information.

Correcting Your Personal Information:

We will amend any inaccurate, incomplete, or outdated personal information upon your request.

Storage and Security:

We take reasonable precautions to protect your personal information from unauthorised use or alteration. This includes electronic and hard-copy storage, firewalls, anti-virus software, email filters, and password protection.

Third-Party Websites:

Our website may contain links to third-party websites. We recommend reviewing the privacy policies of these websites as this Privacy Policy applies to our site only.

Re-marketing:

We may use Google AdWords and/or Facebook re-marketing services to display advertisements to previous visitors based on their activity on our site. This may involve the use of cookies and pixel tags. Please refer to Google and Facebook’s privacy policies for further information.

Changes to This Privacy Policy:

This Privacy Policy may be revised from time to time in compliance with the Privacy Act and Australian Privacy Principles. Any changes will be posted on our website.

For more information about the Privacy Act and Australian Privacy Principles, please visit the Federal Privacy Commissioner’s website.

Thank you for entrusting the Business Accelerator Agency with your privacy. We are dedicated to safeguarding your personal information and ensuring your online experience is secure and enjoyable.